Non-emergency calls
The City of Lancaster has achieved a significant reduction in response times for non-emergency law enforcement calls. On average, non-emergency call response times were reduced by 91 minutes in 2024, compared to its high in 2023. This achievement was made possible through the close collaboration between the Los Angeles Sheriff’s Department and the City of Lancaster Law Enforcement Technicians (LETs), who have been handling non-emergency calls, freeing up sheriff deputies to prioritize emergencies.
“We are thrilled to see the positive impact LETs are bringing to their support of our LASD officers. We are excited to work alongside them in creating a safer Lancaster,” said Lancaster Mayor R. Rex Parris. “There is still work to be done, but we are encouraged by the results we’ve seen already. This is why we formed a police department: to better serve our community.”
“We are extremely thankful to our LETs for their outstanding work in helping reduce call response times and stepping in to free up bandwidth for our deputies,” said Lancaster Chief of Police, Rodrick Armalin. “Their dedication and expertise have enabled us to serve our community better and ensure your calls are handled as quickly as possible.”
In joint collaboration with the Los Angeles County Sheriff’s Department, the Lancaster Police Department has been working as a dual force under the hybrid policing model, effectively mitigating major and minor crimes. Through this collaboration, the local Sheriff’s Department has been able to focus on major crimes while the Lancaster Police Department focuses on routine calls and implementing prevention programs.
The Lancaster Police Department, like many other departments, is comprised of both sworn and non-sworn personnel. The LETs are non-sworn personnel who play a crucial role in providing administrative and supportive assistance to the local sheriff’s Department. This includes conducting minor crime scene investigations, collecting evidence and fingerprints, collecting fees and fines, etc.
LETs differ from our sworn personnel, who include District Peace Officers, who are traditional fully sworn police officers who possess the full State of California law enforcement officer powers, including powers of arrest.
For more information, contact the Lancaster Police Department at LPD@cityoflancasterca.gov or visit www.cityoflancasterca.gov/PublicSafety.
